cancellation policy

At Padmavati Enterprise, we are committed to providing a seamless shopping experience. We understand that circumstances may arise where you need to cancel an order.

Please review our cancellation policy below for clarity on the process and applicable conditions.

1. Order Cancellation by Customers

Eligibility for Cancellation:
- Customers may request an order cancellation only if the order has not been shipped within 7 working days from the date of purchase.
Post-Shipment Cancellations:
- Once an order has been shipped, cancellations will no longer be accepted. In such cases, we encourage you to refer to our Return Policy for further assistance.

2. Order Cancellation by Padmavati Enterprise

Company-Initiated Cancellations:
- Padmavati Enterprise reserves the right to cancel any order at its sole discretion and without prior notice or specific reason.
- If your order is cancelled by us, you will be promptly informed, and a full refund will be issued to your original payment method.

3. Refund Process

Refunds for cancelled orders will be processed within 5-7 business days.
We use your information for the following purposes:

4. How to Request a cancellation

To submit a cancellation request, please contact our Customer Support Team with your Order Number at:

+91 98790 53332

Our team will be happy to assist you.

5. Important Notes

Cancellation requests made through social media channels or unofficial communication platforms may not be processed.
For customized, bulk, or made-to-order items, cancellation terms may vary. We encourage you to contact our support team for further details.