privacy policy

At Padmavati Enterprise, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. information we collect

We may collect the following types of information:

Personal Information: Name, contact number, email address, billing/shipping address, and payment details.
Order Information: Details of the products you purchase, order history, and transaction details.
Technical Information: IP address, browser type, operating system, and browsing activity on our website.
Communication Data: Any information shared via customer support, inquiries, or feedback.

2. How We Use Your Information

We use your information for the following purposes:

Order Processing: To process and deliver your orders efficiently.
Customer Support: To respond to your inquiries, claims, or requests.
Improvement of Services: To enhance website performance, improve product offerings, and customize user experience.
Marketing Communication: To send promotional offers, product updates, or newsletters (with your consent).
Legal Compliance: To meet regulatory requirements or resolve disputes.

3. Data Sharing & Disclosure

We value your privacy and do not sell or rent your personal information. However, we may share your data in the following cases:

Service Providers: With trusted third parties like payment processors (e.g., Razor pay) and courier companies for order fulfilment.
Legal Obligations: When required by law, court order, or government authority.
Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes:

SSL encryption for secure transactions.
Restricted access to personal information.
Regular security audits to identify and resolve potential risks.

While we strive to protect your data, no method of transmission over the internet is completely secure.

5. Your Rights

You have the following rights regarding your personal information:

Access & Correction: You may request access to the data we hold about you and request corrections if inaccurate.
Data Deletion: You may request the deletion of your personal data unless required for legal or security reasons.
Opt-out of Marketing: You can unsubscribe from promotional emails by following the instructions in our messages.

To exercise these rights, please contact us directly.

6. Cookies & Tracking Technologies

Our website may use cookies to improve your browsing experience. Cookies are small data files stored on your device that help us understand user preferences and enhance functionality.

You can manage or disable cookies through your browser settings.

7. Third-party Links

Our website may contain links to third-party websites. Padmavati Enterprise is not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before sharing any information.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the updated policy will be effective from 20 April 2025. We encourage you to review this page regularly to stay informed.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

+91 98790 53332

info@padmavatienterprise.in

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.